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faq for suppliers and manufacturers of building materials
GeneralGeneral for suppliersAbout planning materials deliveriesQ - PandR Shuttle ServicesQ-PlatformQ-HubsGeneral
Crucial for the best logistic result is the delivery planning.
The basics:
A specific product must be delivered at a project on a certain date and/or time.
We call this a "delivery order"
In a delivery order you choose from the already uploaded materials (or add one at the spot) when and where you like this, just-in-time!
You can create these manually, per project, upload or connect with your planning software,
It will look like this:
10 x Plaster sheet EAN 12345566, May 10th 2027, 10.00 am, Project AB123, on the 4th floor behind the elevator.
We will deliver as scheduled.
Of course
we will combine all product delivery orders for the same day and/or project.
you have the full overview: per day, week, month, per project and/or product.
you can change the planning; for a full project at once, per product upto 24h before delivery.
changes can be made by the project manager.
Delivery by Runners
Yes, our runners can transport products from the truck to any location on the building site.
Extra Machinery
For certain deliveries, additional equipment such as elevators, cranes, or forklifts may be required. To avoid unnecessary duplication, we will reach out to you regarding the use of any machinery already available on-site.
Security
Our runners receive basic security training and gear. Many projects require additional site-specific security training, and we will coordinate with you regarding any such requirements.
Access
Runners will need the appropriate access passes. We will contact you to arrange these.
Flexible Delivery Times
If needed, deliveries can be made outside regular office hours or on weekends. For deliveries when the site is sealed off, we will require access arrangements.
When collecting your product at the suppliers we will check for damage so replacements will be delivered timely.
When delivering, your project manager has to sign of on the delivery. He/she will check for damages. When there is damage this will be photographed and chosen to be either returned with the delivery truck, in part of as whole. The damage report is handled on the Q-Platform, but first replacement of the damaged goods are arranged.
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